Solutions

Business Intelligence

Allowing leadership teams see performance clearly

What is Business Intelligence?

Business intelligence transforms large volumes of raw, underused data into decision-ready information. ResX builds live dashboards, custom reporting tools and forecasting models that show business performance at a glance, replacing manual Excel processes with automated, accurate insights.

Is your team still reporting in Excel? Let's turn that into live, interactive dashboards.

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When You Need Business Intelligence

  • You're "data rich, information poor"— you have data but no clarity
  • Reporting is manual, time-consuming and inconsistent
  • Decision-making based on incomplete or outdated information
  • Different teams pull different reports, creating multiple versions of the truth
  • Leaders suspect better performance is possible but can't see where
  • Teams spending full days pulling reports into spreadsheets
  • No mobile access to critical metrics when on the move

The Hidden Cost of Poor Business Intelligence

Without clear visibility, valuable insights stay hidden because businesses don't know how to surface them effectively. Most organisations track KPIs, but they're often unreliable, inconsistent, or hard to trust. This makes it difficult to get alignment or make confident decisions.

You already have the data. We'll give you the tools to use it properly.

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What ResX Delivers

  • Live dashboards that update in real-time
  • Centralised KPI dashboards drawing from a single, trusted data source
  • Automated reporting tools that provide instant, accurate answers
  • Custom scoring models and customer models for segmentation and targeting
  • Mobile-accessible performance visuals for decision-making on the move
  • Forecasting tools based intelligent decision making

Our Business Intelligence Approach

​​​​​​​ Automation Services

Data Health Check:
Review structure, formats, missing fields and storage issues

​​​​​​​ Business Intelligence

Problem Identification:
Surface where issues lie and where value is hiding

​​​​​​​ Software Development

Tool Building:
Create dashboards and reports with real-time updates

​​​​​​​ Software Development

Forecasting Enhancement:
Enable planning and prioritisation based on actual data

​​​​​​​ Software Development

Often follows app development:
BI solutions built after centralising systems in one place

KPI Dashboard

What will a bespoke KPI Dashboard do for my business?

Provide a clear, real-time view of performance, showing key information in a user-friendly way.

What are the top benefits of KPI Dashboards?

  • Display all key metrics in one live view for faster decision-making
  • Identify top performers and highlight where additional training or support is needed
  • Enable managers to track productivity and revenue generation with accuracy

Book a discovery session to see how KPI dashboards can uncover performance insights and reveal your top performers.

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Predictive Analytics Model

What will a Predictive Analytics Model do for my business?

Help you increase profitability and reduce costs by using AI to identify which customers are most likely to be valuable.

What are the top benefits of Predictive Analytics Models?

  • Analyse your customer base to predict future profitability
  • Segment accounts using a ranked scoring system based on expected returns
  • Compare the cost of operation against projected profit to identify efficiency gaps
  • Model how much effort each account will need to deliver its forecasted profit
  • Enable smarter targeting and better resource allocation

Learn how predictive analytics can help you focus on your most profitable customers.

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Forecasting

What will a bespoke Forecasting application do for my business?

Accurately predict how much money will be generated or what stock levels are expected in a given period.

What are the top benefits of Forecasting applications?

  • Plot when each payment is likely to arrive, based on customer payment methods and clearance times
  • Identify buying patterns
  • Combine data to produce an overall monthly revenue forecast
  • Provide high levels of accuracy ensuring confidence in financial planning

See how accurate forecasting can strengthen your financial planning.

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FAQ

Q: Is our team still reporting in Excel — is there a better way?
A: Yes. ResX creates automated BI tools that replace Excel-based reporting with live dashboards. Instead of spending days compiling spreadsheets, your team gets instant access to real-time, accurate data from a single source of truth.

Q: How do you handle poor quality data?
A: We start with a full data health check, examining structure, formats, missing fields, and storage issues. We improve data quality as part of the BI implementation, ensuring clean, reliable data feeds your reporting tools.

Q: Can you integrate data from multiple systems?
A: Absolutely. ResX specialises in bringing together data from disconnected systems — ERPs, CRMs, spreadsheets, legacy databases — into unified dashboards that provide a complete picture of business performance.

Q: What's the difference between reports and dashboards?
A: Reports are typically static snapshots generated periodically. Dashboards are live, interactive tools that update in real-time, allowing you to drill down, filter, and explore data dynamically to answer questions as they arise.

Q: How long does it take to see results?
A: Many clients see immediate value from initial dashboards within weeks. We work with you to deliver quick, tactical wins in the short term and help you deliver your strategic goals over time.

Ready to discuss your business intelligence requirements?

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