No longer are outdated contract strategies accepted, today debt collection agencies use a positive approach to communicating with their customers and use technology to help to understand their database. Communication is now the key to forging positive relationships between debtor and lender in order to achieve a positive outcome for both parties. We work with debt collection professionals who share these values and treat their customers fairly.
We identify barriers to efficiency in the debt collection industry, such as automation, accessibility and analysis and work with our clients to overcome these challenges whilst remaining complaint to their regulatory obligations, such as the FCA or SRA.
